Description
Just one this time! :)
also asked...
Q. Please provide the nearest house number for the street light in need of repair or mark with an identifier such as an orange ribbon.
A. blue flagging tape
A. blue flagging tape
Just one this time! :)
7 Comments
City of Huntsville (Huntsville Connect) (Verified Official)
Acknowledged Huntsville Utilities Street Lights (Verified Official)
Hi
Would you mind double checking the address as we do not have a 407 Williams in our database.
Thank You,
Your Huntsville Connect Customer Service Team - Huntsville Utilities
Tris Wilson (Registered User)
Hiya, sure, thanks! The issue is across the street from the AC Hotel building on Williams, which is 435 Williams.
I also think I have figured out the issue with the addresses on these requests; SeeClickFix appears to be using "predicted address" data from Google Maps. When you say "your database" do you mean something equivalent or close to the "address points" layer in city GIS? I can be more careful about validating the addresses on my service requests against that dataset if that's helpful.
Huntsville Utilities Street Lights (Verified Official)
I have entered a ticket.
Thanks
Kratty256 (Registered User)
Hi Tris. As a strong user of this platform, I have found it is best to use Google Maps to pinpoint the closest address. If you look at all my requests you can see what I do. I have a dashcam that has GPS on it but nowadays if you take a picture with your phone it will also give you GPS data.
The Huntsville Connect map is not accurate, especially when it gives the "in-between this address and this address". Doesn't do the departments any good.
Thanks, and keep up the good work!
Tris Wilson (Registered User)
Huntsville Utilities Street Lights (Verified Official)