Thanks, I finally got it (just from a different tow company they gave me the number for first time). Traffic & Parking were helpful, the non-emergency dispatchers and office of emergency management were not - they lied to me about what the Mayor stated yesterday and said we had all been told no parking anywhere on street, not no parking on odd-numbered sides of non-snow-emergency routes. Which is what I thought and is actually what was stated.

The odd-numbered side of the street was left alone! So looks like a miscommunication somewhere along with haphazard implementation of towing.

Thank you Sean for your patience. I believe we had a human error here. Please contest your ticket and tow, and through the proper process, this is usually given a refund (as it deserves if we make an error).

http://www.cityofnewhaven.com/TRAFFICPARKING/